Dana K Xul

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Verified Reviewer
| map-marker Lock Haven, Pennsylvania

SCAMMED-SHOWED MY RECEIPT OF PAYMENT AND ALL

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They claimed order wasn't placed with their company and that a website was using their company info and pictures. Provided receipt of payment and order. Stated could find in their system.
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Dana K Xul

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Verified Reviewer

Never received order stated was delivered

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Placed an order on 5/2/24 and received a tracking number from 17TRACK. It's stated that it was delivered but it does not show where it was delivered to. It definitely wasn't delivered to my address! I am very displeased with this company, I believe it may be a scam.
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Loss:
$29
Pros:
  • Cheap
Cons:
  • Dont receive order

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid at all cost

Janet H Zpp

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Verified Reviewer
| map-marker Los Angeles, California

I ordered a significant amount of yarn through Yarnspirations. I had a surprise when I learned it was coming from China. I have been waiting for a month and a 1/2 . The last post when I checked the tr

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The message was always the same. In transit. I probably won't ever get the yarn. I won't order from them again. I think yarnspirations should lean on China Post and get them moving.
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1 comment
Guest

We have searched our database and unfortunately do not see*** order under the name or email provided. If you ordered via a Facebook page posting, please be aware that this is a fraudulent page that is using our images and product information.

We are aware of this posting and are taking steps with Facebook to have it pulled down. Our products should only be purchased online through our official website at Yarnspirations.com or through one of our trusted retail partners (ie Joanns, Michaels, Walmart or Amazon).

Please do not purchase through this site. If you indeed placed an order please contact your card issuer immediately.

Shelley A Dxk

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Verified Reviewer

Joins in yarn!

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Yarnspirations - Joins in yarn!
Yarnspirations - Joins in yarn! - Image 2
Yarnspirations - Joins in yarn! - Image 3
Original review Jan 24, 2024
I made a baby blanket using 3 skeins of Bernat yarn for the body and 1 for the border. Should only have been 2 joins for the body, I had 7! Some factory knots made 2 from start! 0 customer service! Up yours Cynthia!!! Take your industry standards and shove them! The company has gone full blown India and quality dipped accordingly!
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Preferred solution: Price reduction

User's recommendation: Buy different chenille yarn

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker London, England

Yarn I've ordered was not properly packed.

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Yarnspirations - Yarn I've ordered was not properly packed.
Yarnspirations - Yarn I've ordered was not properly packed. - Image 2
I've ordered yarn, but it was delivered in wet disintegrating carboard box, opened and dirty. All yarn is also wet and dirty and now it's a ruined. Wasted $50.
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User's recommendation: Buy in other companies

Carlotta B Vxc

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Verified Reviewer
| map-marker Live Oak, Florida

Problem with kit

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I purchased the cozy oversized cardigan kit but cannot understand directions can you help or can i send this back my e mail is carlottabow@***.com please help
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Harve Anw
map-marker Homestead, Florida

Wrong yarns received

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My original order appeared to be lost. I called Spinrite Online & they gave me credit for the order.

Then the order arrived. I received the mystery box also. My compliant was then that the colors were not the same as Daisy Farm Crafts pattern. I searched everywhere online for 3 of the colors.

Nowhere to be found. I was willing to pay for the correct colors. I didnt expect to get them free since I had already received credit. At no time did I ever complain about the mystery box.

I WAS NOT trying to get anymore free yarn.

It was very kind of them to refund the money in the first place. I was told the problem of the first order but was asked not to repeat the problem.

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User's recommendation: Items not from Yarnspirations

Anonymous
map-marker Edison, New Jersey

I did not receive what I ordered and was charged for it!

I ordered 7 skeins of yarn and received 2 which I didn't order. There was no package slip. I tried getting in touch with them but couldn't. I left a message and they didn't respond! They ripped me off! Do not order from this company!!
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User's recommendation: Send the correct products

Anonymous
map-marker Aberdeen, Washington

They tell you the order will take 4 to 5 days shipping it's been almost 3 weeks still waiting and they don't tell you anything it was the first time I've ordered from them and the last time I will eve

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Not being truthful about their shipping. If they would just contact the customers and let them know what the hell's going on instead of making us wait weeks and weeks and weeks it didn't take you weeks to take my money I want my product if I can't have my product between four and five shipping days tell me ahead of time and don't take my money I'm done with you
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User's recommendation: If you need yarn go to the store and buy it you'll get it a lot quicker

Braison Rdp

Poor customer service

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I purchased Caron ombre sunset yarn which is part of yarnspirations. There were 19 factory knots in the skein!! I contacted yarnspirations and there was not apology given, nor was there any reason for the quality. When I contacted them, I had found 9 knots. Their response was that 7 knots is acceptable and if I feel dissatisfied I could go through a 6 step process to get a refund. I do not have my receipt any longer - a must for the return process, so basically it's a great big, "too bad" for me. Unacceptable.
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Loss:
$12
Pros:
  • Pretty product
Cons:
  • Undependable

Preferred solution: Apology

User's recommendation: Buyer beware

Anonymous
map-marker New York, New York

Looking for yarn

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I was unable to get an answer to a simple question! Not using my credit card to obtain the answer. Very poor customer service
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User's recommendation: Don’t look for a simple answer to a simple question

Margot J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brentwood, California

I tried to handle a dispute about Red Heart Yarn and they just dismissed as being my fault . They offered me a measly amount as a refund and would only do it and deal with them!!!!

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I had made an afghan using Red Heart yarn and pattern . It was a horrible mess and after me sending them all the info they wanted. They offered me a measly amount and gave me a ridiculous amount for my trouble and that had to be ordering from them. with no tax or shipping included!! I intend to pass this on to all my knitting friends and tell them. BEWARE!!! Thank you. Margot Johnson
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User's recommendation: BEWARE!!! I can send you pictures of the ugly mess!!!

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